Privacy Policy
​This privacy policy explains how I collect, use, and protect your personal information in line with the UK General Data Protection Regulation (GDPR)
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1. What Information I Collect
I may collect the following information when you book my services:
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Your name, date of birth, and contact details
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Medical history, lifestyle, and treatment notes (as relevant to your booked service)​
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Payment details (where required)
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Communication records (emails, messages, forms)
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2. Why I Collect This Information
Your information is collected to:
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Provide safe, appropriate, and effective services
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Contact you regarding appointments, aftercare, or updates
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Maintain secure client records as required by professional and insurance standards
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Meet any legal or regulatory requirements
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3. How Your Data is Stored
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Digital records are stored on password-protected devices/software
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Only the practitioner (Sam Hobday) directly involved in your care has access
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4. How Long Records Are Kept
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Adult records: kept for a minimum of 7 years after last booked service (legal requirement)
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After this time, records are securely destroyed
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5. Sharing of Information
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Your data will never be sold or shared for marketing
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Information will only be shared with your consent (e.g. referral to another professional) or if legally required (e.g. safeguarding, court order)
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6. Your Rights
Under GDPR you have the right to:
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Access the personal data I hold about you
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Request corrections to inaccurate data
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Request erasure of your data (within legal/insurance limits)
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Withdraw consent for non-essential communication at any time
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Requests can be made in writing and I will respond within 30 days
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7. Contact
If you have any questions or concerns about your data, please contact:
Practitioner
Sam Hobday
Business Name
Calm with Sam
Phone
0330 043 4540
Date Policy Effective
28th December 2025
Review Date
28th December 2026
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