Privacy Policy
This privacy policy explains how I collect, use, and protect your personal information in line with the UK General Data Protection Regulation (GDPR)
1. What Information I Collect
I may collect the following information when you book my services:
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Your name, date of birth, and contact details
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Medical history, lifestyle, and treatment notes (as relevant to your booked service)
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Payment details (where required)
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Communication records (emails, messages, forms)
2. Why I Collect This Information
Your information is collected to:
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Provide safe, appropriate, and effective services
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Contact you regarding appointments, aftercare, or updates
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Maintain secure client records as required by professional and insurance standards
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Meet any legal or regulatory requirements
3. How Your Data is Stored
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Digital records are stored on password-protected devices/software
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Only the practitioner (Sam Hobday) directly involved in your care has access
4. How Long Records Are Kept
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Adult records: kept for a minimum of 7 years after last booked service (legal requirement)
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After this time, records are securely destroyed
5. Sharing of Information
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Your data will never be sold or shared for marketing
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Information will only be shared with your consent (e.g. referral to another professional) or if legally required (e.g. safeguarding, court order)
6. Your Rights
Under GDPR you have the right to:
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Access the personal data I hold about you
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Request corrections to inaccurate data
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Request erasure of your data (within legal/insurance limits)
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Withdraw consent for non-essential communication at any time
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Requests can be made in writing and I will respond within 30 days
7. Contact
If you have any questions or concerns about your data, please contact:
Practitioner
Sam Hobday
Business Name
Calm with Sam
Phone
0330 043 4540
Date Policy Effective
28th December 2025
Review Date
28th December 2026
